Store Policies

SHIPPING POLICIES:

We ship out packages in the order that we receive them so be patient if your order is not shipped immediately! Once packages are shipped through USPS, that is out of our hands. ONLY EMAIL US if your package is being returned to us. DO NOT email us about the status of your package because we can't control that. Also local post offices has begun to frequently opt to not scan in our packages before putting them on transport trucks at the distribution center so some packages are not being scanned into tracking until they reach their destination city several days later.

Please make sure to verify when you order that you give us your CORRECT address and information.

We will NOT be giving refunds to anyone who provides us with their incorrect address/information.

Return/Refund Policy

 If you receive a broken or damaged item, you will be able to get a refund or receive another item after sending a photo as proof that it is damaged/broken. Your refund will be immediately placed after the email has been reviewed unless you get a response stating otherwise. Send your name, order number, and confirmation. If your order is wrong, then we will send you the right item. We do not give a refund or send another item once our system has said the item has been delivered. We do not give refunds because packages are not delivered quickly because that is USPS job, not ours. Please keep that in mind when purchasing during holidays. You can always pay for expedite shipping if you want protection when you order. We do not refund cause you do not like the items. We work hard to make every item perfect and fresh. We have the right to refuse any refund request.

 

ALL SALES ARE FINAL.